Ceremxny Return Policy

At Ceremxny, we want you to love every part of your matcha ritual. If for any reason you’re not completely satisfied with your purchase, we offer a 30-Day Money-Back Guarantee — no questions asked.

How It Works

• You have 30 days from the date of delivery to request a return.

• Simply contact our team at support@ceremxny.com with your order number.

• Once your return is approved, we’ll issue a full refund to your original payment method.

Additional Details

• Returns are accepted on both opened and unopened items.

• Refunds typically appear within 5–10 business days after processing.

• Shipping costs are non-refundable (if applicable).

We believe in simplicity, transparency, and trust — because your wellness journey should feel effortless from start to finish.